MusicCityNet Online Store is managed by and fulfilled by MusicCityNetworks, LLC
ALL SALES ARE FINAL. WE DO NOT ISSUE REFUNDS.
Clothing may be exchanged for another size, only if it is in new condition. We cannot do exchanges for a different item. Please reference the site before sending your merchandise back to us in order to ensure that we are carrying the size that you need.
If your item is damaged/defective, we will replace the merchandise with the same item. The new item will be mailed to you and we will credit you back for the postage (up to $6.00) for the return of the defective item once we receive the defective item back (please include postage if not on the outside of the package). If the defective item is not returned to MCN within 15 days of the shipment of the replacement item, your account will be charged for the additional item.
Shipping and Handling Fees are non-refundable unless we have made an error.
We are NOT responsible for lost orders that are not reported within 30 days of the order date.
All defective items or exchanges must be returned within 30 days of the order date.
Please include the following with your return:
- Merchandise
- MERCHANDISE RETURN FORM
- If exchanging: $6 shipping and handling in the form of a check or money order to cover shipping and handling. Please note* If $6 is not included in the package, your credit card will be charged a $7.00 handling fee. (No exchange fee necessary for damaged/defective items.)
Return Address:
MusicCityNetworks
Attn: Merchandise Returns
C/O MusicCityNetworks
54 Music Square W
Nashville, TN 37203